All items ordered in our online shop can be returned to us free of charge within 100 days of receipt via our shipping partner DHL. Please note that items can only be returned in their original condition. Accordingly, the goods must not show any signs of use. If you would like to return an item to us, please proceed as follows:
- Fill out the enclosed return form and enclose it with the return.
- For an easy and free return, please use the return label enclosed with your shipment. Stick the enclosed returns label on your parcel.
- You can then drop off the parcel at the nearest DHL branch, Packstation or Paketbox. You can find a collection point near you at www.dhl.de.
- Please be sure to keep the original package delivery receipt for any follow-up enquiries.